The Sympatch Patch

What are the ingredients and composition of the CBD patch?

Ingredient

20 mg CBD (CBD Isolate) : CBD is a compound naturally present in hemp, used for its calming effects. In its "isolate" form, it is pure and does not contain THC, therefore no psychoactive effects.

Compositions

Polyethylene base sheet : This is a thin, transparent material that supports the patch. It is designed to be comfortable on the skin while remaining strong, ensuring that the patch stays in place for 24 hours without discomfort.

Acrylic Adhesive (Acrylic Co-Polymer) : This is a gentle glue that holds the patch to the skin. This adhesive is hypoallergenic, allowing the patch to be easily removed without irritating the skin, while ensuring optimal adhesion throughout the day.

Our Sympatch patches are designed to offer a natural, effective and comfortable solution, while respecting your skin and your daily needs.

How to apply the patch?

For maximum effectiveness, thoroughly clean and dry the chosen area of ​​skin ( lower abdomen or lower back ), then place the patch directly on this area. Make sure the skin is free of hair for better adhesion. Do not apply to sensitive areas such as the face, mucous membranes or genitals.

How long does it take for the patch to start working?

Once applied, the patch releases CBD continuously. The first sensations of relief appear around 30 minutes , and the effect can last up to 24 hours.

Can I use multiple patches at the same time?

One patch per day is usually sufficient, but in cases of severe discomfort, two patches may be used. Do not exceed two patches per day.

Can I use the patch multiple times?

No, each patch is for single use only.

Are the patches water resistant?

Yes, our patches are water resistant and can be worn during physical activities and in the shower.

Can I use the patches in combination with other period treatments?

It is possible to combine the patch with other methods of relieving menstrual pain (such as heat or painkillers). However, if you are taking medication, consult your doctor before using the patch.

How does the patch work?

The patch releases CBD, which interacts with the endocannabinoid system to relieve menstrual discomforts, such as cramps and bloating.

Can the Patch help relieve other symptoms?

Yes, CBD can also help relieve muscle tension or can help reduce stress, and improve sleep quality.

Can the patches cause side effects?

No, CBD is generally well tolerated by the majority of people. However, if you experience a skin reaction (redness, itching), stop using the patch. If symptoms persist, consult a healthcare professional.

Are there any contraindications?

Yes, our patches are not recommended for pregnant or breastfeeding women, or for people under 18 years of age. If you are taking any medical treatment, consult a doctor before use.

Delivery

How long should I expect for delivery of my order?

Your order will be processed within 24 hours and then shipped via Swiss Post, with delivery estimated between 2 and 3 business days.

Which regions do you deliver to?

Currently we only deliver to Switzerland and Liechtenstein via Swiss Post.

Who is responsible for delivering my package and what are the shipping costs?

Swiss Post ensures the secure transport of your parcels. Standard delivery is free .

How can I track the status of my order?

Once the Sympatch team ships your package, you will receive a tracking number.

Return and Refund

What are the return and refund conditions?

You can return your order under certain conditions:

  1. Returns must be made within 30 days of receipt of order. Return shipping costs are the responsibility of the customer.
  2. Refunds will only be given if the packaging has not been opened and the patches have not been used. Any damaged, opened or used product will be refused and non-refundable.

What is the process for returning an order?

Process for returning an order:

  • To initiate a return, the customer must send an email to contact@sympatch.com or use our contact form, indicating their order number.
  • The customer returns the items at his own expense to the following address:

Sympatch Sàrl,
Path of the Mesh 5,
1217 Meyrin,
Swiss

The refund will be made within a maximum of 15 days after receipt of the items, provided that the return conditions are met.

My patches are damaged, what should I do?

We are sorry to hear this. Contact us at contact@sympatch.com as soon as possible, and we will take care of the situation. Please include a photo of the damaged patch as well as your order number so that we can assist you efficiently.

Payment

What payment methods are available?

Payments can be made by bank cards such as Visa , Mastercard , American Express , as well as via PostFinance and TWINT .